The Operator BriefNotes from the F&I desk
Notes from the F&I desk
and the software the work deserves.
Long-form posts on dealer-tech, FTC compliance, direct-from-consumer acquisition, and what we’re shipping. Written for operators — not for vendors.
All posts, newest first
- Compliance
The CARS Rule got struck down. Here's what you still owe.
The Fifth Circuit vacated the FTC's CARS Rule in January 2025 — before it ever took effect. The disclosure exposure didn't go with it. Here's what still applies under FTC Act Section 5 and state law, and what to fix first.
May 10, 20268 min readRead - Operator brief
Why we built RooftopOS (and what every dealer-tech vendor got wrong)
Twenty-five years on the F&I desk, and a dealer-tech stack that didn't talk to itself or to the DMS. Here's how we got to building our own operating system instead of buying one more thing to log into.
May 10, 20266 min readRead