The Operator BriefNotes from running a dealership
Notes from running a dealership
and building the software it deserves.
Long-form posts on dealer-tech, FTC compliance, direct-from-consumer acquisition, and what we’re shipping. Written for operators — not for vendors.
- Compliance
The FTC CARS Rule: a dealer's plain-English survival guide
Federal CARS Rule rewrites how dealers disclose doc fees, add-ons, and required services. Here's what you need to know in 8 minutes — without lawyer fees.
May 10, 20268 min readRead - Operator brief
Why we built Rooftop (and what every dealer-tech vendor got wrong)
Twenty-five years across ten dealerships. 25 vendor logins. $25k/month of dealer-tech that didn't talk to itself. Here's how we got to building our own operating system.
May 10, 20266 min readRead